What the Consul can and cannot do for you
The British Consul at Cairo and the British Consul-General at Alexandria and their staff are here to look after the interests of British nationals (and some unrepresented Commonwealth nationals) visiting or living within their Consular Districts. The British Embassy’s area of responsibility consists of all Egypt except for Alexandria, the area around it and along the West Coast to the border with Libya, which is covered by the British Consulate-General in Alexandria.
These pages will give you information about registering a birth or death, procedures required for getting married here in Egypt, registering your presence with the Embassy if you are a resident or visitor, and our notarial services. We also explain what we can do for you, as well as some things that we cannot do. We include also some contacts who may be able to help with problems where we cannot.
What kind of help we can provide
This page gives advice what help we can provide if you do get into difficulty. We offer help which is appropriate to the individual circumstances of each case, including:
• issuing replacement passports;
• providing information about transferring funds;
• providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital;
• helping people with mental illness;
• providing details of local lawyers, interpreters and doctors and funeral directors;
• doing all we properly can to contact you within 24 hours of being told that you have been detained;
• offering support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping;
• contacting family or friends for you if you want; and
• making special arrangements in cases of terrorism, civil disturbances or natural disasters
We cannot...
• get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings;
• help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures;
• give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers;
• get you better treatment in hospital or prison than is given to local people;
• pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back);
• make travel arrangements for you, or find you work or accommodation; or
• make business arrangements on your behalf.
Contact Details:
British Embassy
Consular Section
7, Ahmed Ragheb Street
Garden City, Cairo
Telephone:
002 02 27916000
Fax:
002 02 2791 6133
E-mail:
Consular.Cairo@fco.gov.uk
Public counter opening hours for the Consular Section are from Sunday to Thursday 09:00 hrs to 13:00 hrs, except embassy holidays. The counter will be open from 13:00 to 14:00 for passport collections only. The Consular Team will be available to answer telephone enquiries from Sunday to Thursday, 09:00hrs to 14:00hrs.
In case of emergencies, such as arrest, serious illness, accident or death outside of working hours please call 002 02 2791 6000 and ask for the duty officer.