What we can do to help

We can give general information about local police and legal procedures. We can’t give you legal advice, but can put you in touch with a local lawyer.

If you need medical treatment, we can help you to contact a local doctor.

Contacting friends and relatives

If you want us to, we can contact your relatives and friends and let them know what has happened. In some cases, we can offer financial assistance. 

We cannot collect evidence or investigate crimes ourselves, and in many countries investigating authorities and the courts will refuse to answer enquiries from other people and organisations, including our staff.

Local lawyer

So, you should consider appointing a local lawyer who can look after your interests in court, and follow any trial for you. We can give you a list of local English-speaking lawyers. We would not ordinarily attend a court case involving a British national and cannot influence the outcome of any trial.

Back in the UK, you may feel you would benefit from extra support to help you cope with the effects of the crime. Organisations such as Victim Support can help.

We have also produced a leaflet called Victims of crime abroad which offers more detailed information. 

Contact your local police station to report the crime and obtain a full police report number. Consider seeking legal advice if the case is not entirely straightforward.

Useful telephone numbers:
Tourist Police HQ Tel: 2391 3370/2393 3000/2365 5556
Emergency No: 126


If necessary contact the British Embassy as follows:

British Embassy
7, Ahmed Ragheb Street
Garden City, Cairo
Telephone: (00 2 02) 2791 6000
Consular Fax: (00 2 02) 2791 6133
E-mails: consular.cairo@fco.gov.uk  

Public counter opening hours for the Consular Section are from Sunday to Thursday 09:00 hrs to 13:00 hrs, except embassy holidays. The counter will be open from 13:00 to 14:00 for passport collections only. The Consular Team will be available to answer telephone enquiries from Sunday to Thursday, 09:00hrs to 14:00hrs.

In case of emergencies, such as arrest, serious illness, accident or death outside of working hours please call 002 02 2791 6000 and ask for the duty officer.